Network과 Windows를 잘 하는 IT 전공자를 모집합니다.
-Company Type : Fashion company (retail)
-State : CA
-Position Title : Support technician (IT dept.)
-Hourly Wage : $8
-English Level : 2.5 / 5.0
-Experience : Network related experience is a plus
-Required Skills : MS Outlook/Office 2003, Windows 2000 and XP
미국 전역에 매장을 두고 있는 패션의류 회사로 7~8주 정도의 본사 교육 후에, 미전역의 매장을 순회하며 매장 내 네트워크 설치, 점검, 수리와 기기 점검, 라인 정리 및 설치 등을 하는 업무 입니다.
5명씩 team을 이뤄 다니게 되며, 출장의 모든 경비는 회사 부담입니다.
이 회사는 작년 10월 기준 350여개의 retail store를 보유하고 있는 작년 말부터 수십 개의 신규 store를 오픈. 이에, 신규 매장이나 renovation을 한 매장을 중심으로 support technician team을 파견해서 본사의 지시에 따라 매장 오픈을 위한 기기(POS, computer, telephone, etc)나 시스템 설치를 하게 됩니다.
계속 옮겨 다녀야 하니 육체적으로는 힘들 수 있겠지만, 인턴쉽 기간동안 미국의 많은 지역을 여행할 수 있는 좋은 기회가 될 것입니다.
[Company introduction: ]Celebrated by many style conscious and trend-savvy shoppers, the company has quickly become the source for the most current fashions at the greatest value. The company is growing quickly, featuring new and exciting store environments, a constant flow of fun and creative clothing designs and the accessories to make people look come together at the right price. A phenomenon in the fashion world, the company provides shoppers with an unprecedented selection of today''s fashions, always changing and always in style.The number of employees: 20,000
**The company''s HQ is in Los Angeles, CA, but the interns will frequently travel from one store location to another after several weeks of initial training in HQ
Primary Roles and Responsibilities: Responsible for installing, maintaining, and supporting s/w and h/w issues that deal with the IT Support Team. Support technician is responsible for the installation of POS, phone, and network lines at new/relocation/remodeled stores and ensure it opens on time. He/she is also responsible for supporting HW and stores by phone or Intranet in a quick and efficient manner on-site, remotely, or by a third party vendor.
*- Must be familiar with POS to be able to support and trouble shoot.
*- Assists internal users by providing Level 1 guidance, investigating questions, and trouble-shooting issues for desktop hardware and applications, network connectivity, and related issues.
*- Routinely interacts and responds promptly to end user requests and inquiries via telephone, e-mail, intranet, and in person. Use of remote control software (Dameware and PCAnyWhere).
*- Documents reported problems and performs trouble ticket tracking, escalation, resolution, documentation and follow-up.
*- Establishes computing environment for new users, including network e-mail accounts and setting up work stations with a standard OS and application installation (using Symantec Ghost).
*- Works with end users and other Help Desk Staff to prioritize service requests.
*- Works with other IT staff to maintain complete and accurate system documentation and assist in testing new features and program updates.
*- Maintains and reports statistics on systems and applications.
*- Establishes and maintains the standard desktop installation image used by Level 1 support staff to set-up new POS or desktop machines. Required Skills and Qualifications:
*- BS in Programming or Computer Science.
*- Practical knowledge in the following areas REQUIRED: Supporting Microsoft Outlook 2003 Supporting Microsoft Windows 2000 and XP Supporting Office 2003 Suites
*- Ability to manage tasks and meet schedules/deadlines.
*- Must have good organizational and communication skills – Written and Oral.
*- Must have excellent customer service and teamwork skills.
*- 25% Travel Required.
*- Must be flexible with work schedule! This is a MUST.
*- Driving experience a plus.
# 이외에도 많은 오퍼가 있으니 문의주시면 자세하게 상담 드리겠습니다.
= 인턴긴간 : 12개월 ~ 18개월
= 진행비용 : 항공료, 비자발급비용 등 개인부담비용 있음(담당자에게 개별문의)
= 진행과정
① 개인상담
② 신청서 및 영문이력서 접수
③ 상담 및 인터뷰 점수에 따른 본인에 맞는 프로그램 결정
④ 담당기관 및 실습 근무지 전화 인터뷰 혹인 확인절차
⑤ 신원보증서(DS-2019) 발급 신청 및 발급
⑥ 비자인터뷰 접수 및 발급
⑦ 출국 오리엔테이션
⑧ 출국
= 접수방법 : 이메일, 홈페이지, 방문접수가능
기타상세문의는 전화상담이나 온라인상담 신청해주세요
해외인턴쉽전문 휴먼앤글로벌 인턴플러스
노동부 정식허가업체, 서울보증보험 1억원가입업체
www.hngintern.co.kr / 1544-3107, 070-8256-2801
|
